Terms and Conditions icrown

Welcome to icrown. This Terms and Conditions document ("Agreement") governs your use of the icrown platform, including the official website at icrown.onl, the mobile app, and all services provided under the icrown name ("Platform").

By registering an account, accessing, or using any part of the Platform, you expressly acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained herein. If you do not agree with any part of this agreement, you are not permitted to use the Platform.

Icrown reserves the right to modify, add, or remove any section of these Terms and Conditions at any time without prior notice. However, for material changes, we will endeavour to notify members via in-app notification or registered email.

This agreement constitutes the entire agreement between you and icrown regarding use of the Platform and supersedes all prior agreements, representations, or warranties, whether written or oral.

To register and use the icrown Platform, you must meet the following eligibility requirements:

• Age 18 years and above at the time of registration.
• Have the legal capacity to enter into a binding contract under applicable law.
• Not residing in a jurisdiction where online gaming is completely prohibited by local law.
• Have never had an icrown account previously closed or suspended for a terms violation.

Each individual is only permitted to register one account only. This includes using the same name, address, phone number, IP address, or payment method to open a second account. Violations of this rule will result in the closure of all associated accounts and forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, current, and complete information. You are responsible for keeping your account information up to date should any changes occur. icrown is not responsible for any losses arising from inaccurate or outdated information you provide.

You are fully responsible for maintaining the confidentiality of your account password. Please notify the icrown support team immediately if you suspect any unauthorized access to your account.

Icrown supports a variety of payment methods popular in Malaysia, including FPX internet banking, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfers to all major banks. All financial transactions are processed using 256-bit SSL encryption to ensure the security of your funds.

Deposit Rules:

• The minimum deposit is as specified on the platform's payment page and is subject to change.
• Deposited funds may only be used for gaming purposes on the icrown Platform.
• Icrown does not charge any processing fees for standard deposits.
• Deposit and withdrawal methods must use the same account name as the registered name on icrown.

Withdrawal Rules:

• All withdrawal requests are processed within 15 minutes for regular members and faster for VIP members.
• Withdrawals are only permitted to a verified bank account registered under the same member's name.
• Withdrawals involving bonuses require the wagering requirements to be fulfilled before they can be processed.
• Icrown reserves the right to request additional verification before processing large withdrawals.

Icrown reserves the right to delay or cancel any withdrawal suspected of involving fraud, money laundering, or a terms violation. In such cases, icrown reserves the right to freeze the relevant account until the investigation is complete.

Icrown offers a variety of bonuses and promotions to members, including welcome bonuses, deposit bonuses, cashback, rebates, and exclusive VIP promotions. All bonuses and promotions are subject to specific terms and conditions displayed alongside each offer.

General Bonus Terms:

• Each bonus has a wagering requirement that must be met before any withdrawal can be made from bonus funds.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion terms.
• Icrown reserves the right to cancel any bonus suspected of being claimed illegitimately or through system abuse.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• The bonus validity period is as stated in each offer; expired bonuses cannot be reactivated.

Icrown reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice. Any attempt to abuse the bonus system, including but not limited to using multiple accounts to claim the same bonus, will result in the cancellation of all bonuses and possible account termination.

All games offered on the icrown Platform are operated using a Random Number Generator (RNG) verified by an independent third-party certification body. This ensures every game outcome is fair, random, and free from any manipulation.

• Game outcomes are final and cannot be disputed once a game round is completed, except in the event of a proven technical error.
• In the event of a technical disruption during gameplay, any affected bets will be returned to the member's account balance.
• The use of automation software, bots, or any third-party tools to assist with gameplay is strictly prohibited.
• Icrown reserves the right to void bets and winnings obtained through illegitimate means or by exploiting system bugs.
• The return-to-player (RTP) rate for each slot game can be found in the respective game information.

In Live Casino games, the dealer's decision is final. Any disputes regarding Live Casino game outcomes will be reviewed based on the game's video recording, and icrown's decision shall be final in such matters.

Icrown members are required to interact with the platform and other members in a respectful and responsible manner. The following conduct is strictly prohibited and may result in disciplinary action:

• Using offensive, threatening, or harassing language in game chat or when communicating with the support team.
• Sharing account information or allowing others to use your account.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack, disrupt, or impair the performance of the Platform in any way.
• Spreading false or misleading information about icrown to the public.

Icrown reserves the right to suspend or terminate any member's account at any time for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Identity verification failed or the information provided was found to be false.
• Suspicious activity indicating fraud or money laundering.
• Requests by relevant authorities or regulatory bodies.
• Member voluntarily requests account closure or sets their own self-exclusion limit.

If your account is terminated due to a terms violation, icrown reserves the right to withhold the account balance until the investigation is complete. For account closures requested by the member, any valid remaining funds will be processed for withdrawal within the stipulated timeframe.

Members may request to close their own account at any time by contacting the icrown support team via live chat. Account closure requests for responsible gaming purposes (self-exclusion) will be processed within 24 hours.

The icrown platform is provided on an "as is" and "as available" basis. icrown makes no warranties, express or implied, regarding the suitability of the Platform for any particular purpose or its freedom from errors.

• Icrown is not responsible for any financial losses arising from gaming activity on the Platform.
• Icrown is not responsible for service disruptions caused by factors beyond our control, including natural disasters, internet outages, or third-party infrastructure failures.
• Icrown's maximum total liability to any member under any circumstances shall not exceed the amount deposited by that member in the 30 days prior to the claim being made.

Protecting members' personal information is icrown's top priority. All data collected, processed, and stored by icrown is subject to our Privacy Policy, which can be found at Privacy Policy page.

Icrown uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal data will not be sold, transferred, or shared with third parties for marketing purposes without your explicit consent.

• You have the right to access, correct, or request the deletion of your personal data.
• You may opt out of receiving marketing communications at any time through your account settings.
• Icrown retains transaction records and account activity for the period required by the applicable laws.

Icrown is committed to responsible gaming practices and provides a range of tools to help members manage their gaming habits. We encourage all members to use these features proactively.

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Set a maximum loss limit for a specified period to control your gaming spend.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request long-term account closure if you feel that gaming is starting to have a negative impact.

If you have any complaints or disputes regarding your use of the icrown Platform, we encourage you to contact our customer support team first via live chat, available 24/7. Most issues can be resolved quickly at this stage.

If an issue cannot be resolved through customer support, you may submit a formal written complaint to the icrown management team via our official email. We are committed to investigating every complaint thoroughly and providing a response within 5 business days.

All disputes that cannot be resolved by mutual agreement will be referred to binding arbitration under the applicable laws. The arbitration decision is final and binding on both parties.

These Terms and Conditions are interpreted and governed in accordance with the applicable laws. Any disputes arising from or in connection with this Agreement will be subject to the exclusive jurisdiction of the relevant courts.

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be severed from this agreement and the remaining provisions will continue in full force and effect.

Icrown's failure to enforce any right or provision in these Terms and Conditions shall not be deemed a waiver of that right or provision. This agreement, together with the Privacy Policy and relevant promotion terms, constitutes the entire agreement between you and icrown regarding use of the Platform.